How It Works

Care Delivery Process

The Holman Group's care delivery process includes four steps:

  • Intake
  • Assessment & Referral
  • Treatment
  • Follow-up

Quality Management

Our four-pronged approach to quality management includes:

  • Professional network development and maintenance
  • Facility contracting
  • Care monitoring and systems improvement
  • Patient/client satisfaction

Getting Started

The Holman Capitated Plan is simple and straight-forward to launch through:

  1. Orientation
  2. Planning and Pre-implementation
  3. Enrollment

It is our commitment to cost-effectively provide the best services we are able to offer to you. If The Holman Group's approach is appropriate for your organization, we would welcome the opportunity to work with you in a follow-up meeting and presentation.

Employee Assistance Program Benefit Design

Holman's EAP offers confidential assessment, referral and counseling services to employees and their eligible dependents at no cost to them. Assistance is available 24 hours a day, 7 days a week, through our nationwide 800 number. For your clients, we can design a plan with 1, 3, 5, 6, 8 or more free sessions. Or, our EAP can be a “telephonic only” model. All of the following services are included in our standard Employee Assistance Programs.

  • Toll Free Nationwide 800 Number 24-Hours, 7 days a week
  • Crisis Line and Crisis Intervention
  • Multilingual Interpreter Services Available in as many as 140 Languages
  • Clinical Account Manager
  • Program Publicity
    • Tri-Fold Brochures
    • 800 Number Cards
    • Color Posters
    • Employee Newsletters
    • Articles on a Wide Array of Mental Health Topics
    • Website Access
  • Employee Orientation and Supervisory Training on CD or Videotape
  • Supervisory Training Manuals on How to Utilize the EAP as a Management Tool
  • Formal Management Referral Services
  • Legal and Financial Services and Referrals
  • ScriptSave Benefits
  • Quarterly Statistical Reports
  • Access to the Member’s and HR portion of the Holman website at
  • Community Referrals
    • 12-Step Groups
    • Support Groups
    • Attorney Service (Plus Free Phone Consultation)
    • Financial Counseling, Info and Planning
  • Counseling For:
    • Drug/Alcohol Problems
    • Marital Conflicts
    • Adolescent Behavioral Problems
    • Stress-Related Problems
    • Family Conflicts
    • Other Problems that Relate to an Employee's Mental Well Being

We can also add any of the following services to make your clients EAP a fully–integrate premier plan:

  • WellCall wellness services
  • LifeSolutions our full service resourcing and referral plan
  • Pharmacy Intervention Program – Let us help you manage our psycho-pharmaceutical costs
  • HolmanHR
  • Identity Theft
  • Incident Reporting Program